📄 Terms and Conditions – Chylls Shop

Last updated: April 2026

Introduction

Welcome to Chylls Shop. By accessing or purchasing from our website, you agree to be bound by these Terms & Conditions. Please read them carefully before using our services.

Products & Orders

We sell both available (in-stock) and pre-order items.

Available items are ready for immediate processing and delivery.

Pre-order items require a waiting period before delivery.

All orders are subject to availability and confirmation.

Pre-Order Policy

Pre-order items take approximately 8–10 weeks to arrive.

By placing a pre-order, you agree to this waiting period.

Full or partial payment may be required before processing.

⚠️ Important:

Pre-order payments are non-refundable once the order is placed, except where the item cannot be supplied.

Pricing & Payments

All prices are listed in Ghana Cedis (GHS).

Payments are made via Mobile Money or Card.

Orders will only be processed after payment confirmation.

We reserve the right to update prices at any time without prior notice.

Delivery

Delivery is available nationwide across Ghana.

Delivery timelines vary depending on location and product type.

Shipping fees are calculated based on location and order type.

For pre-orders, delivery fees are determined after items arrive.

Returns & Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Customers are advised to review this policy before making a purchase.

Order Cancellation

Orders for available items may be cancelled before dispatch.

Pre-order cancellations are not allowed once the order has been placed.

Limitation of Liability

Chylls Shop will not be held liable for delays, damages, or losses caused by third-party delivery services or unforeseen circumstances.

Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on the website.

Contact Information

If you have any questions, please contact us:

📍 Accra, Ghana

📞 +233 504 521 455

📧 chyllsshop@gmail.com